Talent Management Program

Classroom Instruction - Online Classes - Executive Coaching

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The Purpose of Talent Management Programs:
- To develop the skills of new and existing managers to work with individuals and team for higher levels of performance and increased employee satisfaction

- To develop the skills of front line employees to work with team members and customers for higher levels of performance and increase customer satisfaction

The Benefits of Talent Management Programs:

Talent Management Programs benefit participants by developing the skills necessary to make your workplace a more productive and satisfying place to work. By complete the classes offered in each course, participants will have:

-Lower Training Costs
-Improved Overall Performance
-Improved Quality of Work
-Increased Customer Satisfaction
-Increased Employee Satisfaction
-Less Stress in the Workplace

Getting Started with a Needs Assessment:

In the Spring of 2005, Workplace Solutions partnered with the Eastern Band of Cherokee Indian Human Resources Department and conducted a study to assess the needs and wants of employee training within the Tribe.

The Training Needs Assessment Project (TNAP) utilized on-line surveys, individual interviews and focus groups to assess employees' training needs. The curriculum for the Talent Mangement Project is a result of the finding from the TNAP.

Pilot programs of the Talent Management Project began, consisting of two certification tracks; the Professional Skills track for front line employees and the Supervisory Skills track for managers.

The Talent Management Program continues to evolve with each new class.

Supervisory Skills Certificate (for managers)

Professional Skills Certificate (for employees)

 Participant Testimonials regarding Talent Management Programs

"The Talent Management Program helped me to identify my strengths and weaknesses as an employee. I was able to strengthen my performance by participating in the class activities. i would highly recommend that all employees take part in this program!" -Myra Lambert, Professional Skills 

"The course was very informative and engaging!" - Nakeysha Welch, Professional Skills

 "I completed the Talent Management Program in December, 2007. It was an excellent training program and included almost everything a new manager or supervisor needs to know. From the project management to cultural aspects of working with the Tribe, we touched on everything. The information was presented by trainers that were personable and knowledgeable, and the topics were relevant and contemporary. i am so glad the Tribe has invested in this training resource for its employees. I encourage everyone to take advantage of this resource!" - Geri Grady, Supervisory Skills